Frequently Asked Questions and P

Registration . Entertainment . Merchandise . Program . Contact Us

Frequently Asked Questions and Policies
If you have a question not listed please e-mail registration@glaana.org

By visiting this website, you agree to the following statements about our ticketing policy.
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All sales are final. No refunds or exchanges will be issued for events listed on this website.

All tickets are will call unless noted otherwise.

In event of a cancellation, convenience charges and service fees are non-refundable.

Please pick your tickets up at the will call booth or other entry point no more than one hour before the event begins (they may not be available till the doors are open). It is not required to pick-up your tickets before the event, they will be available for pick-up till the end of the event.

rWhat do I need to pick up my tickets?
Please bring a copy of your purchase order or the person whose name the tickets were purchased under. No refunds will be processed for patrons who do not have valid identification and are denied entry.

Can I purchase tickets for someone else to pick up and use?
Yes! just add the full name of the ticket user in the message section of the PayPal purchase page. If you would like to change the name of the recipient at any other time e-mail Registration Committee from the e-mail account used to purchase the tickets, and we will make the changes.

Will you mail me my tickets?
Our Breakfast Meeting is pick-up at the door only. The tickets are to be picked up at the will call booth the day of the event. Tickets purchased here are Will-Call. In order to save you money and for your security WE DON'T MAIL TICKETS. Purchase Tickets and print PayPal receipt(via e-mail). Redeem at Will Call Booth on Day of Show for admission. You must present the receipt from PAYPAL as your proof-of-purchase and proper identification in order to get the tickets and be admitted to the venue.

Why does GLAACNA use PayPal?
GLAACNA uses PayPal.com to handle online purchases because of their ease-of-use and security. With PayPal, your account is automatically insured up to $100,000 at no cost to you. PayPal website

What if the show cancels?
In the case of an event cancellation, refunds will be provided to patrons who have purchased tickets for the cancelled event. Refund will be issued within 7 business days upon receipt of request. Convenience charges and service fees are non-refundable. .

Who do I contact with a question?
To contact Heart to Heart you can e-mail registration@glaana.org If you need to speak to some one call: (323) 936-9615, (this is only for questions concerning online tickets purchases from website, not general event information).

G.L.A.A.N.A., the owner and/or operators of this website reserves the right to change these policies at anytime. Any posting of any new
policies will take effect immediately and are binding for all users of this website without exception. Therefore, we suggest you check this page
periodically for updates.

Your placement of an order indicates your acceptance of these policies. If you break these policies, G.L.A.A.N.A., the owner and/or
operators of this website reserves the right to prevent your future use of this website and/or cancel your ticket order.

Registration . Entertainment . Merchandise . Program . Contact Us

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